Legal notice

1. Operator of this shop

Clover & Hem is a trading name of:

2. Contact

Orders, returns, complaints and privacy: support@cloverandhem.com
Everything else: hello@cloverandhem.com
Phone: +420 730 266 125
We reply within 2 working days, Monday to Friday.

Returns are accepted only at the address we send you when you tell us you are returning something. Please do not send parcels to the address above without contacting us first.

3. Supervisory authorities

• Consumer protection: Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 567/15, 120 00 Praha 2, www.coi.cz
• Trade licensing: Městský úřad Nový Jičín (trade licensing office)
• Personal data: Office for Personal Data Protection (Úřad pro ochranu osobních údajů), uoou.gov.cz

4. Out-of-court dispute resolution

If we cannot resolve a complaint together, consumers can turn to the Czech Trade Inspection Authority, which handles out-of-court consumer disputes: adr.coi.cz. Consumers from other EU countries can get help from the European Consumer Centre network (evropskyspotrebitel.cz).

5. Our policies

Terms and conditions · Privacy policy · Delivery · Returns and model withdrawal form